Emotional Intelligence

Emotional intelligence
key to stress management

  • Emotional intelligence (EI) commonly known as EQ has become a wide spread interest to psychological research It was Salovey and Mayer, who first introduced the term emotional intelligence.
  • But it was popularized by Goleman with the publication of his influential book Emotional Intelligence in 1995 which appeared in the cover page of TIME magazine.
  • Earlier it was believed that people with high IQ could alone become successful in personal, academic, family and professional life.

Many people with high IQ may be productive and ambitious but found to be cold and detached. People with EQ, even with average IQ have found to be more successful because they are social, empathetic and cheerful’. IQ is mostly determined by genetics and so it can not be changed drastically. But EQ is mostly learned and people can be trained.

One of the definition of EI

  • “ An interrelated set of abilities that allow an individual to recognize use and regulate emotion in an efficient and productive manner, thereby allowing effective dealing with the environment”


Salovey & Mayer

  • Identifying emotions
  • Using emotions
  • Understanding emotions
  • Managing emotions

Salovey & Mayer: “We define emotional intelligence as the subset of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions.”


  • Self-awareness -Knowing our own emotions
  • Self-management -Managing our own emotions
  • Self-motivation – Motivating ourselves
  • Social awareness (empathy)- Recognizing other’s emotions
  • Social skills – Handling relationships




  • Intrapersonal skills
  • Interpersonal skills
  • Adaptability
  • Stress management
  • General mood

Self – Intrapersonal

  • Self-awareness

– feelings, values and goals etc

  • Self-confidence

– overcoming self doubt, assertivenes etc

  • Self-control

– dealing with stress, emotion etc

Self management

  • Mood management
  • Self-motivation
  • Dealing with setbacks
  • Dealing with stress
  • Managing your time, energy, work
  • Avoid unwanted addictive behaviour

Managing others

  • Maintain close relationships
  • Motivating others
  • Leading others
  • Developing others
  • Confronting others
  • Collaborating with others



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